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With plastic waste continuing to accumulate in landfills and in our oceans, endangering wildlife, tackling plastic pollution has never been so pressing. It is an urgent priority for us and a responsibility we take seriously.

We are accelerating our actions when it comes to tackling the plastic waste problem and are committed to making a significant difference everywhere we operate.

We are making progress but there is much more to come. We want to be a leader in this space.
 

Our vision and commitment

Our vision is that none of our packaging, including plastics, ends up in landfill or as litter. Our vision is not just some lofty ideal - we are working hard to deliver on it and help to achieve a waste-free future.

We announced last year our commitment to making 100% of our packaging recyclable or reusable by 2025. In January 2019, we set out our broader vision for a waste-free future, and announced a series of specific actions to meet our commitment.

While we are committed to pursuing recycling options where feasible, we know that 100% recyclability is not enough to successfully tackle the plastics waste problem. We need to push the boundaries and do more. We are determined to look at every option to solve this complex challenge and embrace multiple solutions that can have an impact now. For example, we believe in the value of recyclable and compostable paper-based materials and biodegradable polymers, in places where recycling infrastructure does not exist.

As we deploy new solutions, we will never compromise the health of our consumers. The safety and quality of our foods and beverages are non-negotiable.
 

Our actions

Addressing the complex problem of plastic pollution requires taking an inclusive and joined-up approach. To realize this objective, specific actions are required. In line with this approach, we are taking tangible steps in:

1. Pioneering alternative materials

  • We have created the Nestlé Institute for Packaging Sciences to develop sustainable packaging materials and collaborate with industry partners to scale-up research and innovation. Through the Institute, we are currently exploring a range of innovations, including new paper-based materials as well as biodegradable/compostable polymers that are also recyclable.
     
  • We have rolled out paper-based packaging globally for Nesquik in the first quarter of 2019, and will be for the Yes! snackbar in the second half of 2019. Smarties will also start rolling out plastic free, paper-based packaging in 2019 and Milo will introduce paper-based pouches in 2020.
     
  • We are phasing out all plastics that are non-recyclable or hard to recycle for all our products worldwide by 2025 (pdf, 50Kb).
     
  • As part of this commitment, starting in February 2019, we began eliminating all plastic straws from our products.
     
  • Nestlé Waters is working to increase the recycled PET content in its bottles to 35% globally by 2025. It will reach 50% in the United States by 2025, with specific focus on Poland Spring, and 50% in its European brands Acqua Panna, Buxton, Henniez and Levissima by 2025.
     
  • We have launched a global partnership with Danimer Scientific to develop a marine biodegradable and recyclable bottle for our water business.
     
  • Recognizing the challenges in getting food-grade quality recycled materials, we have started a collaboration with PureCycle Technologies to produce food-grade recycled polypropylene.
     
  • We have joined NaturALL Bottle Alliance, which aims to develop 100% bio-based PET to be used for our water business.

 

2. Shaping a waste-free future

 

  • We’re partnering with Project STOP, a frontline initiative aimed at addressing the leakage of plastic into the ocean, through partnerships with cities and governments in Southeast Asia. Our first Project STOP pilot is in Indonesia.
     
  • We are founding signatory of the New Plastics Economy Global Commitment, an initiative led jointly by The Ellen MacArthur Foundation and UN Environment, to promote and encourage progress in tackling the plastic waste problem.
     
  • We are determined to reduce our use of single-use plastics. We are introducing reusable packaging, new delivery systems and innovative business models.
     
    • We’re working with the Loop organization to develop reusable packaging. We are currently testing reusable ice cream containers for our Haagen-Dazs brand in the U.S.
       
    • Dispensers for Nescafé and Milo are already available in many countries around the world.
       
    • In early 2020, we will launch new water dispensers using state-of-the-art technology, allowing consumers to fill their own reusable bottles.
       
  • We’re partnering with Veolia to work on waste collection, sorting and recycling of plastic material, with a particular emphasis on flexible plastic packaging. The partnership will also explore technologies to establish viable models of recycling in different countries. This includes chemical recycling technologies, which will help Nestlé to increase the recycled content of its bottled water packaging to 35% and its overall product packaging to 15% by 2025.
     
  • Together with other companies, we’ve just launched the Africa Plastics Recycling Alliance to develop the recycling infrastructure across Sub-Saharan Africa – and creating jobs in the process.

 

3. Driving new behavior

 

  • All 4,200 Nestlé facilities worldwide are eliminating single-use plastic items that cannot be recycled.
     
  • Our employees worldwide are dedicating their volunteering days to the removal of litter and will be participating in clean-up activities on World Oceans Day (June 8th). For more information on how you can get involved, check out the World Oceans Day website.

NESTLÉ COOKIE NOTICE

This cookie notice applies to all Nestlé websites and mobile applications (“Nestlé Sites”).

1. What are cookies?

Cookies are text files that are placed on your computer by websites that you visit. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. They are used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

We use the term "cookies" throughout this notice to also cover all similar technologies, such as web beacons SDK, log files, pixel tags.

2. What types of cookies are used on Nestlé Sites?

We use the following types of cookies on Nestlé Sites:

Cookie categories

Lifespan

a) Site functionality cookies

These cookies allow you to navigate the site and use our features, such as registration, logging in and product favourites. If you disable these cookies certain parts of the website will not function for you, for example, adding items to your basket, proceeding to checkout.

As long as necessary
b) Site analytics cookies

These cookies allow us to measure and analyse how you use our websites, apps and mobile platforms, to improve both its functionality and your experience.

90 days
c) Customer preference cookies

When you are browsing on our sites, these cookies will remember your preferences (like your language or location), and other information you choose to provide to us, so we can help tailor your experience and make it more relevant and personal to you.

90 days
d) Advertising or targeting cookies

These cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. We may also use the information obtained via these cookies to serve you with advertising that may be of interest to you based on your past online behaviour. We may share this information with other parties, including our partners.

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e) Social media cookies

These cookies are used when you share information using a social media sharing button on a Nestle Site. The social network will record that you have done this. This information may be linked to targeting/advertising activities.

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3. Manage your cookie preferences

You may access and change your cookie preferences at any time by clicking at the cookie consent tool link.

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You do not need to allow cookies to use or navigate through many parts of Nestlé Sites, although you may not have access to all the features on Nestlé Sites if you do not accept cookies. You should ensure that your device settings reflect your cookies preferences. You can also set your browser to warn you before accepting cookies or you set it to refuse them.

Additionally, where available, you can opt-out of cookies by visiting the following sites: http://www.aboutads.info/choices/#completed or http://www.youronlinechoices.eu/

4. Notice Update

We reserve the right to make any changes and corrections to this Notice. Please refer to this page from time to time to review these and new additional information. We will place updates on Nestlé Sites and, where appropriate, we will notify of any changes by email.

5. Privacy Policy

For further information about how your data is used (including controller details), please see our Privacy Notice.

This Cookie Notice was last updated [22 January 2019].

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Our commitment to consumers

Quality and Safety for our consumers is Nestlé’s top priority. This applies to our entire portfolio, from foods and beverages to all our systems and services.

clean packaging line


PACKING: Clean packing line for our products

Quality assurance and product safety is one of Nestlé’s 10 Corporate Business Principles (pdf, 1 Mb), which form the foundation of all we do.

Nestlé Quality Policy

Our actions to ensure quality and food safety are guided by the company’s Quality Policy (jpg, 2 Mb) which describes our commitment to

  • Build trust by offering products and services that match consumer expectation and preference
  • Comply with all internal and external food safety, regulatory and quality requirements
  • Gain a zero-defect, no-waste attitude by everyone in our company
  • Make quality a group-wide objective

Nestlé Quality Management System

Our Quality Management System is the platform that we use globally to guarantee food safety, compliance with quality standards and to create value for consumers. Our internal Quality Management System is audited and verified by independent certification bodies to prove conformity to internal standards, ISO norms, laws and regulatory requirements.

chefs in the kitchen


CLEAN FACTORIES: We ensure safe factories for our products

From farm to fork
Our Quality Management System starts on farms. We have a long history of working together with farmers in rural communities to help them improve the quality of their produce and adopt environmentally sustainable farming practices.

The Quality Management System not only ensures our ongoing access to high quality raw materials. It also enables farmers to protect or even increase their income. Often the standard of living of entire rural communities is raised as a result. The system helps address key global environmental and social issues.

Quality by design
Quality is built in during product development according to the requirements of the consumers and following all food safety and regulatory requirements. Nestlé’s R&D network applies in this “Quality by design” to all of our products.

Good Manufacturing Practices
We apply internationally recognized Good Manufacturing Practices (GMP) to ensure quality and food safety. GMP covers all aspects of manufacturing, including standard operating procedures, people management and training, equipment maintenance, and handling of materials.

clean factory


CLEAN FACTORIES: We ensure safe factories for our products

Hazard Analysis and Critical Control Points
We apply the internationally recognized HACCP (Hazard Analysis and Critical Control Point) system to ensure food safety. This preventive and science based system identifies, evaluates, and controls hazards that are significant for food safety. It covers the entire food production process from raw materials to distribution and consumption. Our HACCP plans and systems are verified by external certification bodies against the international ISO 22’000:2005/ISO 22002-1 standards.

Consumer Use
Our products carry information to ensure that they are used safely with the highest level of quality for the consumer.

Consumer services
Our worldwide consumer services organization ensures that we can immediately respond to any consumer inquiry, question or concern. The labels of all Nestlé products invite our consumer to talk to Nestlé, and provide our address or telephone number.