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Highlights and challenges

Actions we’ve taken

  • We’ve increased our supplier audit targets from 2,000 in 2010/2011 to 4,000 in 2012/2014 and plan to reach a total of 10,000 by 2015
  • We’ve launched Responsible Sourcing Guidelines covering fish and seafood, dairy, meat, poultry and eggs
  • We’ve consolidated our general Responsible Sourcing Guidelines covering all materials sourced through agriculture, forestry, fishery and aquaculture
  • We’ve become an affiliate member of the Fair Labor Association and implemented a number of their specific recommendations
  • We’ve developed an illustrated Supplier Code, which is distributed to more than 25,000 cocoa farmers in Côte d’Ivoire
  • 52,000 farmers joined the Nespresso AAA Sustainable Quality™ Program

Challenges we’ve faced

  • Further strengthening and monitoring supplier accountability across our supply chain
  • Developing a consistent approach to child labour in our supply chain

Our performance

  • 89.5% of our suppliers complied with the Nestlé Supplier Code
  • We’ve sourced 11% of our cocoa through the Nestlé Cocoa Plan, trained more than 27,000 farmers and distributed more than 1,000,000 high-yield, disease-resistant cocoa plantlets
  • We’ve helped 14 cocoa cooperatives achieve UTZ or Fair Trade certification
  • We’ve purchased 133,000 tonnes of green coffee through Farmer Connect, trained more than 48,000 farmers and distributed 12 million coffee plantlets in 2012
  • 80% of the palm oil we purchased this year was RSPO compliant, out of which about 13% was traceable RSPO certified oil and 67% had GreenPalm certificates
  • More than 8,000 farmers joined the Nespresso AAA Sustainable Quality™ Program in 2012 and we’ve sourced 68% of Nespresso coffee through the AAA Sustainable Quality™ Program